Just a couple more items to round up what’s been an exciting week, a sign of times to come.
1. Porous Membrane – the Sequel
Hugh Macleod, creator of the Gaping Void, “cartoons on a business card” and the Porous Membrane post, comments on my recent remixing of his theory.
Microsoft blog watchers, take note.
As you may have read in my earlier posts, customer evangelism is practiced by every passionate user within an organization. And, I see the role of every community evangelist facilitating easier communication between groups of users and the company.
Thanks to Hugh, for continuing to generate smart conversations.
2. While on the topic of successful communities
One such community manager is Scott Wilder, Group Manager for Intuit’s Quick Books Online Community, whom I had a chance to meet with recently. The good news is that he’s recently started a blog, called Community Playbook, which I’ll definitely recommend to anyone interested in learning best practices on community management. The very first post is titled “Don’t kill the press release, change the messenger”
Have a great weekend!